Terms & Conditions of Gift Voucher and Spa Promotion
Please note the terms and conditions below before your voucher purchase or booking for a promotion:
- All vouchers purchased are valid for 6 months from date of issuance. (Only applicable for gift voucher)
- By appointment only. Kindly arrive 10 minutes prior to your scheduled appointment to avoid reduced treatment time.
- For customers who have not visited Spa Rael in the last 12 months.
- Not valid for existing package holders.
- Strictly for Singaporeans, Singapore PRs, Employment and Dependent Pass holders only, aged 21 years and above.
- Only permissible with NRIC or FIN presented on day of appointment Cancellation or change of appointment must be made within 24 hours notice
- Not valid for group check-in. Maximum booking of 3 appointments per time slot, subjected to availability.
For customization, please contact us here. For other enquiries, please refer to our "Frequently Asked Questions".