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Terms & Conditions of Gift Voucher and Spa Promotion

Please note the terms and conditions below before your voucher purchase or booking for a promotion:

  1. All vouchers purchased are valid for 9 months from date of issuance. (Only applicable for gift voucher)
  2. By appointment only. Kindly arrive 10 minutes prior to your scheduled appointment to avoid reduced treatment time.
  3. For customers who have not visited Spa Rael in the last 12 months.
  4. Not valid for existing package holders.
  5. Strictly for Singaporeans, Singapore PRs, Employment and Dependent Pass holders only, aged 21 years and above.
  6. Only permissible with NRIC or FIN presented on day of appointment Cancellation or change of appointment must be made within 24 hours notice
  7. Not valid for group check-in. Maximum booking of 3 appointments per time slot, subjected to availability.

For customization, please contact us here. For other enquiries, please refer to our "Frequently Asked Questions".